Frequently Asked Questions


Order and Return Policy

Puretopiah is the FIRST 🌿 plant powered multicultural beauty brand to give your kids up to 💧 4 DAYS of MOISTURE & CURL DEFINITION without using satin accessories!

💧 Up to 4 Days of Moisture & Definition without satin accessories | 💧 Intense Hydration | 🌿 Hypoallergenic | 🌿 Vegan | 🌿 Gentle | 🌿 NO Toxins or Harsh Ingredients.

We offer samples from time to time when working on launching new products. Please follow us on our social media pages to learn about upcoming sample giveaways.

Due to the nature of the natural ingredients we use, the consistency may vary slightly by batch.

We recommend reading the ingredients listed on our labels or website as well as conducting an "Area/Patch Test" of our products before use. If you have an allergy or a reaction to our products discontinue use immediately and contact your physician. All ingredients are listed on our labels and website.

We recommend using Puretopiah Shampoo and Conditioner for newborns and up while our Detangler and Curling Cream is recommended for children 6 months and up.

Our products are not FDA approved and are not guaranteed to work on everyone's hair. Hair results will vary based on hair type and use. Please carefully follow the directions provided on our products for best results. Please Note: We do not give medical advice. For any medical concerns please consult your doctor.

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